Frequently Asked Questions

How long will it take to receive my package?

Our delivery time is 5–12 days from the moment the package is shipped. We aim to dispatch orders every business day.

Please note that delays may occur due to high demand or courier-related issues.

Which carriers do you use?

We work with Royal Mail, Evri, and DPD to deliver our products across the UK.

Can I return my product?

Absolutely – you can return your order. Please email us at duoshavecontact@gmail.com to receive return instructions.

The product is out of stock. When will it be available again?

We do our best to keep our items in stock at all times. However, during periods of high demand, some products may temporarily sell out.

To stay updated, subscribe to our newsletter and be the first to know when it’s back!

Any questions?

If you have any questions, feel free to contact us at duoshavecontact@gmail.com

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